Sustainability Program Manager
- Abidjan
- CDI
- Temps-plein
- Design and write quarterly customers reports with good and accurate content and impactful success stories on program achievement
- Steer the quarterly customers monthly and be the focal point to all customer related questions
- Ensure customers key performance indicators will be achieved in due time with the right quality
- Contribute to the improvement of global methodologies on customer sustainability activities
- Ensure benchmarking with the competition and propose new activities to maintain a good level of the system
- Ensure the quality of the implementation of activities at field level
- Develop and maintains effective working relationships with customers, cooperatives and relevant third parties involved in the program
- Monitor and evaluate the efficiency and effectiveness of the Sustainability Program's initiatives, policies, and programs, and recommends modifications as necessary to the management team and/or the customers when needed, recommending changes to close strategic gaps
- Ensure all cooperatives conduct their audits on a yearly basis with top scores
- Plan, organize, implement, attend and lead customers sustainability meeting, workshops, conference
- Ensure customer visits to the field happened to show case program activities
- Organize the team in managing all customers projects and programs in the country
- Develop and maintain a performance management level for the field staff
- Ensure timely payments of field team monthly and according to the performance system
- Act as the key contact on sustainability business discussions, issues and projects with relevant customers
- Have a Bac +5 qualification in agronomy, social studies, business management or any other relevant field
- Have a good level of English
- Have a good experience in the field of cocoa farming
- Experience in project management
- Experience in data management
- Knowledge in data collection
- Well versed in Microsoft Excel
- Experienced in working with or in the region is a plus
- Strong analytical and critical skills to ensure excellence in data and consistency in KPI reporting
- Independence and quick learning ability, although able to find right stakeholders within environment to improve quality of solution
- Project management experience
- Coordination of teams
- Experience in cocoa or other tropical commodities is a plus
- Strong listening and analytical skills
- Strong interpersonal teams
- Attention to details and reporting capability
- Strong multitasking skills
- Teamwork and management
- Solution minded
- Business and entrepreneur spirit
- Open to innovation
- Strong delegation capacity without losing control.
- Stress Tolerance