Senior Director - Business Planning & Operations

Abidjan
CDI
Temps-plein

Il y a 17 jours
Postuler facilement

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionPurposeThe SSA Business Planning and Operations team directly supports the Western and Central Africa (WCA) Group Country Manager (GCM) and sets out to facilitate achievement of financial and business goals for the region. Closely engaging with all internal stakeholders (GCM, Country Managers, CEMEA Hub and various functional verticals), the team provides guidance, oversight and project management across strategic and BAU priorities of the region.Principle Responsibilities / Key Results AreaThe Snr Director-Business Planning and Operations will lead collaboration across the WCA region by providing support in financial planning, pricing, decision-making, competitive tracking, managing strategic business initiatives, client support programs, management reporting, insights and related areas. Primary responsibilities of this position are:

Lead with the Finance team the annual business planning cycle, manage cross-functional discussions, review all proposals, and ensure optimal investment of resources in order to finalize the operating plan for WCA
Identify, structure, and manage complex issues to arrive at recommendations that drive corporate objectives. Drive solving of a range of business problems by collaborating and coordinating with multiple internal stakeholders.
Oversee major project work streams related to Visa business and strategic priorities in WCA
Collaborate with business line management across WCA
Provide leadership to the BPO team and ensure the delivery of functional objectives
Specific project content will vary greatly in sponsor, business or strategic focus, depth, and stakeholders served, ranging from broad co-ordination efforts across multiple countries or functional areas to focused special assignments for senior management that are of high strategic importance to Visa’s business in WCA
Maintain business landscape knowledge to provide solid foundational context to critical strategic projects
Research and analyze internal/ external data, information and trends to present client and market level insights to the WCA leadership team
Communicate and generate support for recommendations among business leaders across the organization
Provide frameworks and perspectives relevant to business objectives
Maintain tight alignment and work closely with Functional and Country management teams, acting as a project manager on strategic or pan-regional projects, and bringing timely and useful insight, perspective, analytical support, and research resources
Work with minimal direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to regional management
Balance facilitation, influence, and content contribution to help business leaders design their strategies and achieve their goals.
Support all functions and geographies in WCA
Prepare regular management reporting and presentation documents when required
Oversee the Sales Playbook implementation for WCA, ensuring that both the strategic account management approach and the technology are effectively adopted
Lead the hosting/managing of Visa Internal/external events such as Client Forum, Staff Offsite, BD training week and specific key regional client events in line with the event Strategy

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.Qualifications

Strong project management and analytical skills
Strategic thinking, and financial acumen required to be a trusted advisor
Fluent in English and French, with professional proficiency in both languages.
Personal presence and ability to clearly communicate, verbally and in writing, compelling messages to senior managers and other stakeholders
Self-confident and hands-on, with the ability to operate in a fast paced and constantly changing work environment
Ability to rally corporate resources and functional experts to drive business objectives
Strong interpersonal and leadership skills to influence and build credibility with various WCA functions and Country teams, in order to work in a matrix organization
Project management skills and strong execution ability to deliver against tight deadlines
Collaborative and resilient
Ability to learn quickly, deal with complexity and lead change
Aptitude to source relevant information and make timely decisions, tolerance for ambiguity
Ability to quickly assess an opportunity, using industry experience and fact-based analyses
Advanced MS Excel and MS PowerPoint

Required Experience

Postgraduate degree from a top-tier institution in a business relevant discipline
Minimum of 12 years work experience in Management, and Corporate Strategy or a related function
Experience in managing people
Experience in and/or significant exposure to the financial services/payments industry required
Global or multi-national business experience strongly preferred, preferably in the WCA region
Experience in handling projects with multiple work streams, and coordinating complex cross-enterprise processes with multiple stakeholders at both senior and junior levels

Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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