
Junior Account Manager - Ivory Coast (They/She/He)
- Abidjan
- CDI
- Temps-plein
- Onboard new partners on our platform by providing them with all the necessary tools and information to start working
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners
- Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar
- Drive deals to closure in a new business environment
- Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
- Improve Glovo's revenue through commission renegotiation and selling assets plans
- Understand, build action plans and follow up on churned and inactive partners
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
- Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.
- Bachelor's degree in business, marketing or sales
- Strong business knowledge. +1 years of account manager
- Have excellent communication skills: Proficiency in French and English
- Detail-oriented, proactive, organized and autonomous
- Negotiation skills
- Data-driven profile
- An empathetic, inclusive, and curious attitude
- Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)
- Ability to influence stakeholders to help achieve your goals
- Experience with online productivity tools such as Office 365, Salesforce
- Experience in a high-growth digital startup business is a plus.
- 💪 Top-notch private health insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏖️ Extra time off, the freedom to work from home one day a week, and the opportunity to work from anywhere for up to three weeks a year!
- 👪 Enhanced parental leave and Nursery Benefit.
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.